At Xplode Apparel, operated by ENERGY-XPLODE S.R.L., we prioritize your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website. By accessing or using our website, you agree to the practices described herein.

1. Who We Are

  • Company Name: ENERGY-XPLODE S.R.L.
  • VAT Number: 44144202
  • Address: Str. Frezorilor, Nr. 5, Sibiu, județ Sibiu, Romania
  • Contact Email: office@e-xplode.com

2. Data We Collect

When you interact with our website, we may collect the following types of data:

  1. Personal Information:
    • Name, email address, phone number, billing and shipping address (provided during registration or checkout).
  2. Payment Information:
    • Payment details, such as card information, are securely processed through Netopia Payments. We do not store or have direct access to your payment card details.
  3. Account Data:
    • Username, password, and other details provided when creating an account.
  4. Order Information:
    • Details about the products you purchase, order history, and preferences.
  5. Technical Data:
    • IP address, browser type, operating system, and device information collected via cookies and similar technologies.
  6. Marketing Data:
    • Preferences for receiving promotional communications and engagement with ads through platforms like Google Analytics, Facebook Pixel, and others.

3. How We Use Your Data

We use your data to:

  • Fulfill Orders: Process transactions, manage payments, and deliver products.
  • Provide Services: Enable account registration, login functionality, and order management.
  • Improve User Experience: Analyze website traffic and usage patterns to optimize services.
  • Marketing and Personalization: Send offers and promotions tailored to your preferences (only with your consent).
  • Security and Compliance: Protect against fraud, unauthorized access, and other illegal activities.

4. Third-Party Services

To provide seamless services, we work with trusted third parties:

  • Payment Processing: Payments are securely handled by Netopia Payments, adhering to the highest data security standards.
  • Analytics and Advertising: Platforms like Google Analytics, Facebook Pixel, and similar tools help us understand website usage and tailor marketing efforts.
  • Shipping and Logistics: Third-party carriers facilitate the delivery of your orders.

5. Cookies

We use cookies and similar technologies to:

  • Enhance website functionality and user experience.
  • Track website usage for analytics and marketing purposes.
  • Remember your preferences and optimize personalized content.

You can manage or disable cookies through your browser settings.

6. Data Security

We employ advanced security measures to protect your personal data, including encryption, secure servers, and restricted access. Payment information is processed securely by Netopia Payments, ensuring compliance with applicable regulations.

7. Your Right

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your data.
  • Withdraw consent for marketing communications.
  • Request deletion of your data (subject to legal and contractual obligations).

To exercise your rights, contact us at office@e-xplode.com.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this policy periodically.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

Address: Str. Frezorilor, Nr. 5, Sibiu, județ Sibiu, Romania

Email: office@e-xplode.com